Content Writing

Engaging writing. Unique insights. Actionable strategies.

I specialize in B2B tech writing, with experience writing about software, marketing, finance, customer experience, and more.

Here are some samples of my work.

Raven Haynes 5/24/23 Raven Haynes 5/24/23

Prevent These Top 7 Reasons That Customers Churn

Review this helpful guide on common causes for customer churn and specific strategies to avoid each of them.

Raven Haynes 5/22/23 Raven Haynes 5/22/23

High-Touch vs. Low-Touch Onboarding: Choose Both for the Best Customer Experience

It’s time to put the high-touch vs. low-touch onboarding debate to rest. Learn when it makes sense to use each model — and why companies should try both.